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Leading Wellbeing: Burnout as a Leadership Competency in Primary Care

WednesdayJuly 1st5:10 - 6:10224 / 225 M

Umber KHAN

Burnout is becoming a growing concern across primary care, affecting clinicians, managers and leaders alike. Too often it’s treated as a personal weakness or an individual responsibility, when in reality it reflects wider pressures in the system: rising demand, constant change, emotional labour and the strain of carrying multiple roles. This workshop offers a different perspective. It reframes wellbeing as a leadership competency, not a personal luxury, and invites leaders to look honestly at how team culture, workload, autonomy / fairness influence burnout across a whole practice including themselves.This workshop aims to help leaders understand burnout as a shared system issue rather than an individual deficit. Use Liberty, Equality and Fraternity to explore how autonomy, fairness and team cohesion protect or erode wellbeing. Build leaders’ confidence to recognise early signs of burnout, hold supportive conversations and shape healthier work environmentsThe session integrates short reflective tasks, paired dialogue, diagnostic tools and applied leadership exercises. Participants work with real-world scenarios, share experiences and generate practical strategies that can be implemented within their teams.0–10 min Welcome :Introductions and a shared definition of burnout. Leaders briefly reflect on how the principles of Liberty, Equality and Fraternity appear in their daily workload and leadership practice.10–25 min Mapping Hidden Drivers:Small groups map contributors to burnout—initiative overload, workload, administrative burden, emotional labour and reduced autonomy/ identify which pressures are most significant in their own settings.25–40 min Recognising and Responding:Case-based activities to identify early signs of burnout and practise communication techniques for enabling psychologically safe wellbeing conversations.40–55 min Action Planning:Development of personal, team/system-level strategies such as digital boundaries, fair workload allocation, improved meeting practices and resilience routines.55–60 min Reflection and Commitment:Participants identify one leadership behaviour to implement over the next month.Participants will leave with greater insight into the systemic nature of burnout, improved skills in recognising and addressing it early, and concrete tools to create a fairer, safer and more cohesive team culture.This workshop encourages leaders to treat wellbeing as a core part of leadership. By protecting autonomy, fairness and connection, we can build primary care teams that are resilient, sustainable and genuinely human-centred. <br>