{"id":20369,"date":"2026-07-31T10:32:47","date_gmt":"2026-07-31T10:32:47","guid":{"rendered":"https:\/\/woncaeurope2026.org\/sessions\/post-pandemic-burnout-2021-2025-in-primary-care-professional-groups-administrative-staff-alert\/"},"modified":"2026-07-31T10:32:47","modified_gmt":"2026-07-31T10:32:47","slug":"post-pandemic-burnout-2021-2025-in-primary-care-professional-groups-administrative-staff-alert","status":"publish","type":"wsa_session","link":"https:\/\/woncaeurope2026.org\/fr\/sessions\/post-pandemic-burnout-2021-2025-in-primary-care-professional-groups-administrative-staff-alert\/","title":{"rendered":"Post-pandemic burnout (2021 &#8211; 2025) in primary care professional groups: administrative staff alert."},"content":{"rendered":"<p>Healthcare professions are particularly susceptible to suffering from burnout. The prevalence of this pathology is higher than in the general population. There is bibliography regarding medicine and nursing, but very little regarding the rest of the staff working in Primary Care teams.To determine how burnout has evolved since the pandemic across all professional groups working in primary care.A multicenter cross-sectional descriptive study carried out at the end of the state of alarm in the months of May 2021, 2022, 2023, and 2025 using convenience sampling on a total of 1,400 workers from 30 primary care teams. Sociodemographic data were collected. We defined burnout when scores in the three subscales simultaneously exceeded the following scores: Emotional Exhaustion (EE) equal to or greater than 27 points, Depersonalization (DP) &gt; 10 points, and Personal Accomplishment (PA) &lt; 33 points.The response rate ranged between 33.8% in 2021 (n=406) and 20% in 2025 (n=283). Global burnout, considering all professional groups, was 25.1% in 2021, 18.1% in 2022, 11.2% in 2023, and 15.8% in 2025. By professional category, those presenting the most burnout in 2021 were the medical group, with 28.7%; in 2022, it was the administrative staff with 21.7%, who have remained the most affected group, reaching 40% in 2023 and 33% in 2025. No social worker presented severe burnout levels throughout the entire study.Administrative staff are the gateway to the health center. Their role is fundamental in providing care to the public. If their work is disrupted, patients may receive inadequate care.In the post-pandemic era, the prevalence of global burnout in the different primary care professional groups has been reducing to a greater or lesser extent, except for administrative staff, who show exaggeratedly high values with no sign of improvement. These data compel specific corporate\/governmental action directed specifically at reversing this situation.<\/p>\n","protected":false},"template":"","class_list":["post-20369","wsa_session","type-wsa_session","status-publish","hentry","description-off"],"_links":{"self":[{"href":"https:\/\/woncaeurope2026.org\/fr\/wp-json\/wp\/v2\/wsa_session\/20369","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/woncaeurope2026.org\/fr\/wp-json\/wp\/v2\/wsa_session"}],"about":[{"href":"https:\/\/woncaeurope2026.org\/fr\/wp-json\/wp\/v2\/types\/wsa_session"}],"wp:attachment":[{"href":"https:\/\/woncaeurope2026.org\/fr\/wp-json\/wp\/v2\/media?parent=20369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}